Policies
Cancellation and Refund Policy
Everything is printed to order, just for you. Last updated 9 October 2026.
Cancelling
- Before printing starts: cancel and get a full refund of what you paid.
- After printing starts: the order can’t be cancelled and there is no refund.
If a print fails
- If a print fails or breaks on our side, before dispatch, we reprint it at no cost.
- After dispatch, see our Delivery Policy. No claims are accepted once an order has been sent.
Not covered
- Size and fit. We print your file exactly as it is, without resizing. If parts don’t fit, that comes from the file.
- Printer accuracy. FDM printers are not perfectly accurate. Small size differences, visible layer lines and support marks are normal.
- Change of mind. Made-to-order items can’t be returned.
How refunds are paid
By UPI, to the account you paid from.